Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Spring Repair in Schertz, TX
Our Garage Door Repair services in Schertz typically cost between $200 and $450 for spring work, depending on the size of your door and the type of spring required. If your door won’t open or you heard a loud bang in your garage, your spring has likely snapped, and you should call us at (830) 341-1180 immediately for a repair. We provide same-day service because we know that when a spring breaks, your vehicle is effectively locked inside your own home.
I am Otto Reinhardt, and I have been serving homeowners in Schertz since 2004. Unlike the national companies that route your call through a dispatch center three states away, when you call my number, you are talking to the person who will be standing in your driveway. I handle the repair myself, using the same parts I would put on my own garage door. If you need help with your Garage Door Repair in Schertz, I am the one who shows up to do the work,, and I stand behind every single job with my 90-Day Done Right Promise.
When You Need Spring Repair
A garage door spring is not just a piece of metal, it is the engine that does 90 percent of the heavy lifting. In Schertz, our fluctuating temperatures and humidity levels can accelerate metal fatigue, especially on older doors. A spring is under immense tension, and when it fails, it usually happens without warning. Here are the clear signs that you need a professional repair:
- The Loud Bang: If you heard a noise that sounded like a gunshot or a firework going off inside your garage, that was a torsion spring snapping under tension.
- Door Won’t Lift: If your garage door opener is struggling to lift the door, or if it stops a few inches off the ground, the springs have lost their tension and can no longer balance the weight of the door.
- Cable Slack: When a spring breaks, you will often see the lift cables hanging loose or dangling from the sides of the door because they are no longer under tension.
- Visible Break: If you look at the shaft above your door, you will see a clear gap between the coils of the spring. That is the break point.
- Door Weight: If you pull the emergency release cord and the door feels like it weighs 200 pounds or more, your springs are failed or the wrong size for your door.
Safety Warning: A garage door spring is a high-tension component. It is not a DIY project. Trying to unwind or replace a spring without the proper winding bars and training can result in serious injury or even death. A door is 200 pounds riding on two springs. Respect it. If you suspect your spring is broken, leave it alone and call me. I will be there to handle it safely.
Our Spring Repair Process
I have built my reputation on the L.O.C.A.L. values code: Local roots, On time, Community first, Accountable, and Loyal. When I arrive at your home in Schertz, I follow a strict process to ensure your door is balanced and safe before I leave. I do not cut corners, and I do not use cheap parts that will fail in six months.
- Assessment: I start by measuring your door’s height, width, and weight. Many people have the wrong size springs installed, which burns out the opener motor. I calculate the exact spring cycle rating required for your specific door.
- Matching the Hardware: I use high-quality, oil-tempered springs that are designed for the Schertz climate. Whether you have a heavy wooden door or a lighter steel door from a brand like Wayne Dalton or LiftMaster, I match the spring to the door, not to the price tag.
- Replacement: I always recommend replacing both springs if you have a two-spring system. If one has snapped, the other is likely at the end of its life cycle, and it is more cost-effective to do them both at once rather than having me drive out twice.
- System Balance: Once the new springs are installed and wound to the correct tension, I test the door balance. A properly balanced door should stay in place when you open it halfway; if it slams down or flies up, the spring tension is wrong.
- Safety Check: I inspect the cables, rollers, and hinges while I am there. If I see a frayed cable or a rusted roller that is about to fail, I will show it to you. I do not upsell, but I will tell you the truth about what your door needs to stay safe.
Spring Repair Pricing in Schertz
I believe in upfront pricing. You will never see a “technician” show up at your door and suddenly double the price because they found a “hidden issue.” I quote the price on the phone when you call me, and that is the price I charge when I arrive. Because I am locally owned and owner-operated, I do not have the overhead of a large franchise, which allows me to keep my pricing fair for my neighbors in Schertz.
| Service Description | Estimated Price Range |
|---|---|
| Standard Torsion Spring Replacement (Per Pair) | $220 – $450 |
| Extension Spring Replacement (Per Pair) | $180 – $350 |
| High-Cycle Spring Upgrade (Longer Life) | +$50 – $100 over standard |
| Safety Inspection & Tune-Up (With Repair) | Included |
Please note that these ranges depend on the specific door weight and the type of spring hardware required. I always offer a Free Second Opinion on any written estimate you have received from another company. If you are in the home county, there is no trip charge for me to come out and give you an honest assessment. Call (830) 341-1180 for an exact quote.
FAQs - Spring Repair
Can I fix a broken garage door spring myself?
No, you should never attempt to replace a garage door spring yourself. These springs are under extreme tension and require specific tools and training to handle safely. I have been doing this since 2004, and I still treat every spring with the caution it deserves. Call me at (830) 341-1180 to have a professional handle it.
Why do I need to replace both springs if only one broke?
Garage door springs are usually installed in pairs and they share the load of the door equally. If one spring has snapped, it means the other spring has likely undergone the same amount of stress and usage. Replacing only one spring will create an unbalanced door that puts extra strain on your opener motor, sometimes requiring Track Realignment or other repairs down the road. I replace them in pairs to ensure your door operates smoothly and lasts longer.
How do I know what size spring I need?
You cannot determine the correct spring size just by looking at the old one. Springs are calculated based on the weight of the door, the track radius, and the door height. If you put the wrong size spring on, the door will be too heavy for your opener, or it will be too light and cause the door to fly open, potentially requiring Cable Repair. I measure your door accurately during every visit to ensure we use the correct spring for your specific setup, whether you have a Craftsman, Raynor, or another major brand.
Do you offer emergency service if my spring breaks at night?
Yes, we answer the phone 24/7. I know that a broken spring often happens at the most inconvenient times, like when you are trying to leave for work or pulling into the driveway after a long day. If your car is stuck in the garage, give me a call. I will answer, provide a quote over the phone, and get out to your home in Schertz as quickly as I can.
My business is built on the idea that a neighbor should be able to rely on a neighbor. When you call Otto’s Garage Door, you are getting decades of experience, honest pricing, and a promise that the work will be done right. If you have questions about your home garage door or need a quick repair, call (830) 341-1180 today. I am happy to help.
Written by Otto Reinhardt, Owner at Otto’s Garage Door, serving Schertz since 2004.






Before
After
Before
After
Before
After